Welcome to Cattlemen's Kona Gold. These Terms & Conditions ("Terms") govern your use of the Cattlemen's Kona Gold website,
https://cattlemenskonagold.com/ (the "Website"), and your purchase of products through the Website.
By accessing or using our Website, creating an account, placing an order, or purchasing our products, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or purchase our products.
Cattlemen's Kona Gold is a Hawaiian-owned and operated coffee company offering premium coffee products and related goods directly to consumers.
Throughout these Terms, "Cattlemen's Kona Gold," "we," "us," and "our" refer to Cattlemen's Kona Gold. "You" and "your" refer to the person accessing the Website or purchasing our products.
You agree to use our Website only for lawful purposes and in accordance with these Terms.
You may not:
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Use the Website for any unlawful or fraudulent purpose.
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Attempt to gain unauthorized access to the Website or its systems.
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Interfere with the operation or security of the Website.
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Copy, reproduce, modify, distribute, or exploit Website content without our written permission.
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Use automated systems, bots, or other methods to improperly access or collect information from the Website.
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Submit false, misleading, or fraudulent information when placing an order or creating an account.
We reserve the right to restrict or terminate access to the Website if we believe a user has violated these Terms or otherwise misused the Website.
We make reasonable efforts to ensure that product descriptions, images, pricing, availability, and other information displayed on the Website are accurate and up to date.
However, product images may vary slightly from the actual product due to differences in displays, photography, packaging, or product availability.
We reserve the right to:
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Correct errors or inaccuracies.
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Update product descriptions or information.
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Change product prices without prior notice.
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Modify or discontinue products.
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Limit the quantity of products available for purchase.
Product availability is not guaranteed until your order has been accepted and confirmed by us.
When you place an order through our Website, you are making an offer to purchase the products selected in your order.
After placing an order, you may receive an order confirmation email. An order confirmation does not necessarily mean that your order has been accepted.
We reserve the right to refuse, cancel, or limit any order for any reason, including:
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Product availability.
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Pricing or product description errors.
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Suspected fraudulent or unauthorized transactions.
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Incorrect customer or shipping information.
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Unusually large or excessive orders.
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Other circumstances that may require us to cancel an order.
If we cancel an order after payment has been processed, we will refund the amount charged for the canceled portion of the order.
All prices displayed on the Website are in U.S. dollars unless otherwise stated.
Prices, discounts, promotions, taxes, and shipping charges may change at any time.
Payment must be received before an order is processed and shipped.
By submitting payment information, you represent that you are authorized to use the payment method provided.
We use third-party payment processors to process transactions. We do not directly store complete payment card information on our servers.
We currently offer shipping options as displayed during checkout.
Shipping charges and estimated delivery times may vary depending on the destination, shipping method, order size, and other circumstances.
Any delivery dates or shipping estimates provided are estimates only and are not guaranteed.
Once an order has been shipped, delays may occur due to circumstances outside our control, including carrier delays, weather, natural disasters, holidays, incorrect shipping information, or other unforeseen circumstances.
You are responsible for providing an accurate and complete shipping address.
If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply before the order can be reshipped.
Because coffee is a consumable food product, we generally do not accept returns of opened or used coffee products.
If you receive a damaged, defective, incorrect, or otherwise unsatisfactory product, please contact us as soon as possible after delivery so that we can review the issue and determine an appropriate resolution.
Depending on the circumstances, we may offer a replacement, refund, store credit, or another appropriate resolution.
To request assistance, please contact:
Phone: (808) 938-1860
Any applicable refund will generally be issued to the original payment method.
Nothing in these Terms is intended to limit any rights or remedies that cannot legally be waived under applicable law.
If you purchase a subscription or enroll in the Cattlemen's Kona Gold Coffee Club, additional subscription terms may apply.
By subscribing, you authorize us or our payment provider to charge your selected payment method according to the subscription schedule presented at the time of purchase.
You are responsible for maintaining accurate billing and shipping information.
You may cancel or modify your subscription according to the options and instructions provided through your customer account or by contacting us.
Subscription prices, products, delivery schedules, and available options may change. Where required by law, we will provide notice of material changes.
From time to time, Cattlemen's Kona Gold may offer promotional codes, discounts, free shipping, gifts, or other special offers.
Unless otherwise stated:
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Promotional offers are valid only during the stated promotional period.
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Promotions may be limited to certain products.
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Promotions may not be combined with other offers.
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Promotional codes may not be transferred, sold, or exchanged for cash.
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We reserve the right to modify or cancel a promotion where permitted by law.
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Additional terms may apply to individual promotions.
Any specific terms displayed with a promotion will control if they conflict with these general Terms.
If Cattlemen's Kona Gold offers gift cards, additional terms may apply to their purchase and use.
Gift cards may not be redeemed for cash except where required by applicable law.
Gift cards may not be used for unauthorized resale or other fraudulent activity.
All content on the Website, including text, photographs, graphics, logos, trademarks, product descriptions, videos, designs, and other materials, is owned by or licensed to Cattlemen's Kona Gold unless otherwise indicated.
You may access and use Website content for personal, non-commercial purposes.
You may not reproduce, distribute, modify, publish, transmit, sell, or otherwise exploit Website content without our prior written permission.
"Cattlemen's Kona Gold" and related branding, logos, and marks may not be used without our written authorization.
If you submit a review, photograph, testimonial, comment, social media post, or other content to us or in connection with our Website ("User Content"), you represent that you have the right to submit that content.
By submitting User Content, you grant Cattlemen's Kona Gold a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, modify, and distribute the content in connection with our business and marketing activities.
We reserve the right to remove User Content that we believe is unlawful, offensive, misleading, fraudulent, or otherwise inappropriate.
Our Website may contain links to third-party websites, applications, payment processors, shipping providers, social media platforms, or other services.
We are not responsible for the content, privacy practices, security, availability, or policies of third-party services.
Your use of third-party services may be subject to separate terms and conditions established by those providers.
To the fullest extent permitted by applicable law, the Website and its content are provided on an "as is" and "as available" basis.
We do not guarantee that:
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The Website will always be available or uninterrupted.
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The Website will be free from errors or security vulnerabilities.
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Product information will always be completely accurate or current.
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The Website will be compatible with every device or browser.
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Products will meet every individual's preferences or expectations.
Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded under applicable law.
To the fullest extent permitted by law, Cattlemen's Kona Gold and its owners, employees, affiliates, representatives, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Website or purchase or use of our products.
Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Cattlemen's Kona Gold and its owners, employees, representatives, affiliates, and service providers from claims, liabilities, damages, losses, and expenses arising from your violation of these Terms, misuse of the Website, or violation of another person's rights.
We may update these Terms from time to time.
When we make changes, we will update the "Effective Date" at the top of this page. Your continued use of the Website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.
We encourage you to review these Terms periodically.
These Terms are governed by the laws of the State of Hawaii, without regard to its conflict-of-law principles, except where applicable law requires otherwise.
Any disputes arising from or relating to these Terms or your use of the Website will be handled in accordance with applicable law.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in full force and effect to the fullest extent permitted by law.
These Terms, together with any policies or additional terms referenced on the Website, constitute the agreement between you and Cattlemen's Kona Gold regarding your use of the Website and purchase of our products, except where additional terms expressly apply.
If you have questions about these Terms & Conditions, please contact us:
Cattlemen's Kona Gold